Support

This is because Dispatch Ninja is so new. "For new developers, it generally takes a few months to become trusted. Eventually, we strive for all developers with compliant extensions to reach this status upon meeting our Developer Programme Policies." - Google Support. Unfortunately we have to wait for this to go away, but all extensions that are available in the chrome store have undergone manual review. You will see that the only permissions the extension has are on loadboards.

If you have "Enhanced Safe Browsing" your extension will turn itself off when it updates.

You have to go to a compatible loadboard (like DAT One, DAT Power or Truckstop), click the extension and select your map. Then go back to the load board, you should see "Dispatch Ninja is loaded" at the top of the page. Now click a load, the active-tab that loadboard.ninja opened should update with load information. Contact us if you still have a problem with this.

Dispatch Ninja works with Google Chrome and all Chrome Based browsers, which does include Microsoft Edge, however, does not include Firefox. Firefox support is on our roadmap.

This tool was made for dispatchers in the office on desktop computer. Currently there is not a mobile version, we are exploring this issue.

You have to go to Settings -> Organization and put in your compatible ELD API key in your organization's settings.

Email us here or call 509-990-8126 for immediate support.

Dispatch Ninja Support

"This extension is not trusted by Enhanced Safe Browsing" warning when installing on Google Chrome

The extension keeps turning itself off.

I installed the extension, Why isn't Dispatch Ninja doing anything ?

What browsers does this extension work with?

Does this work on mobile?

Dispatch Ninja isn't showing my trucks on the map

I have some other problem that isn't covered here.